Frequently Asked Questions
Welcome to the HeerysHounds FAQ page!
I know choosing the right care for your pets is important. Here are some of the questions I'm most often asked, hopefully they'll give you peace of mind. If you don't see your answer here, please get in touch and I'll be happy to help :)
Services & Walks
Q: What types of walks do you offer?
I offer both Solo & Group walks up to 6 dogs, depending on your dogs needs. Group walks are carefully matched so all dogs are comfortable together and have the most fun they can out and about.
Q: What's included in a walk?
Each walk includes:
-Pick up & Drop off from your home.
- Lots of clean water to drink while out & about
- Paw wipe down & Brush if needed
-Plenty of exercise, Sniff time and affection!
As-well as lots of fun with their friends or 1:1 attention.
Q: Will my dog be walked off-lead?
Yes, but only if you're happy with it , your dog has reliable recall and its safe to do so. Every dog is assessed individually.
Q: Do you care for Pets other than Dogs?
Absolutely! I also look after Cats, Rabbits, Guinea pigs, Rodents and Reptiles.
Q: Do you offer overnight stays?
My overnight sitting service has been paused for the time being but will open up again in the near future for regular clients of at least 6 months. Please take a look at my service page for more information on what services that i offer :)
Safety & Trust
Q: Are you insured and DBS checked?
Yes! I hold full public liability insurance and I'm DBS checked, giving you peace of mind that your pets are in safe hands.
Q: Will I get updates during walks/ visits?
Yes! I will send photos and a little message update so you can see how your pet is doing and how much fun they've had as well as the daily social media posts too!
Please take a look at my Client Love page for all the lovely honest reviews that I've received so far :)
Booking & Payments
Q: How do I book a walk or visit?
You can book through my Contact Form, Direct email or the HeerysHounds Social medias and we can arrange a free meet & greet.
Q: Do I need to book in advance?
Yes - at least 1 week ahead is best. I may be able to fit last minute requests if my schedule allows.
Coverage & Availability
Q: Which areas do you cover?
Based in Drayton, I currently cover Abingdon, Steventon, Milton, Sutton Courtenay & nearby villages. If you’re unsure, just ask!
Q: What's your availability like?
Spaces are nearly full, but I still have room for some off lead group walks and the occasional ad-hoc walk/visit!
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